Herman van den Dungen’s connections with Japan Part 3

Geplaatst op 29/07/2014 door beheerder

我々は光悦分布で発生する何かが感じたように、私は日本を訪問しました別の時間。両方デイブ澄子のフレッチャーと私は物事が以前ほどスムーズに行かないと感じました。支払いが行われた、一方の配達が遅れた。カートリッジは異なって聞こえた。我々は最高のサウンドのものを選ぶとし、我々は間違ったものを返送された。菅野の反応は非常に非干渉性だった：私たちは、カートリッジが新しいあったが修理のために、非常に高いコストを支払わなければならなかった！また、遅延が巨大になった。状況が制御不能となった。

ある日、我々は時間の私達注文し、支払われたカートリッジを受け取りませんでした。情報を探して、私の代わりにオランダに出荷、カートリッジはスイスに送られたことが分かった。菅野の言い訳は、スイスは、ヨーロッパに属していなかったということでした！まあそれは継続されるためには…目を覚ますと、行動を起こすための時間だった。

Another time I went visiting Japan as we felt there was something to happen in the Koetsu distribution. Both Dave Fletcher of Sumiko and I felt that things were not going as smooth as before. Deliveries were delayed while payments were made; cartridges sounded differently. We had to pick the best sounding ones and we were sending back the wrong ones. Sugano’s reaction was quite incoherent: we had to pay very high costs for repair while the cartridges were new! Also delays were getting huge. Situation became out of control.

One day, we did not receive our ordered and paid cartridges in time. Searching for info, I found out that instead of shipping to Holland, the cartridges were sent to Switzerland. Sugano’s excuse was that Switzerland did not belong to Europe! Well it was time to wake up and take action … To be continued.

 

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Herman van den Dungen’s connections with Japan Part 2

Geplaatst op 25/07/2014 door beheerder
Narita Airport

Narita Airport

One day I decided to go and visit Japan. I had several contacts there as we were importing records from JVC Victor, EMI-Toshiba, Eastwind, Japanese Philips and RVC/RCA. One contact was Seiko Tsunashima, a lady working for RVC/RCA. She spoke very good English as she worked before for Tower Records in USA. She “found” for me Mr. Yoshiaki Sugano, created the contact ánd was waiting on Narita Airport with Mr. Sugano for me. But while sitting there, and not having agreed about a sign how to recognise each other, we were sitting for some time almost next to each other until one of us got the idea to start asking “are you ….”. Yes, I am. In fact writing this story made me look on Facebook if there were any “Seiko Tsunashima’s” mentioned. And yes, even more than one :-). To be continued.

 

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Herman van den Dungen’s connections with Japan Part 1

Geplaatst op 22/07/2014 door beheerder


durobbrieflogovierkant21Durob Audio distributes different high end audio brands in the BeNeLux and in the past Durob Audio was also the European distributor for Koetsu cartridges. The Koetsu cartridges were manufactured by Sugano Yoshiaki. Dave Fletcher (from Sumiko and also designer of The Arm) handled Koetsu business in the US and Durob Audio in Europe; each of us getting around 30 cartridges per month, delivery strictly prepaid. Communication was quite difficult with hands and feet and a German dictionary since Sugano’s daughter only spoke a bit of German next to her native language. That created very funny and expensive situations while I was trying to talk to her over the phone in the middle of the night in German; the first 5 minutes were not much more than Hallo, Hallo, Hallo… until the operator, listening to us, interrupted us to say “this call is going to be damned expensive if you only say Hallo!”. To be continued.

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Absolutely raving review about the Kiseki PurpleHeart N.S. by Robert H. Levi

Geplaatst op 15/07/2014 door beheerder

What better way to start the week than finding out about an absolutely raving review about our latest product The Kiseki PurpleHeart NS cartridge.

KISEKI PurpleHeart MC Phono Cartridge

as reviewed by Robert H. Levi

Kiseki PurpleHeart N S

A legendary cartridge with a pedigree that spans three continents returns to the marketplace and to audiophiles everywhere, thanks to some fantastic entrepreneurs who believe in the LP! With the brilliant engineering efforts of Herman van den Dungen of PrimaLuna fame in the Netherlands, and the superb marketing and financial efforts of Kevin Deal of Upscale Audio in Upland, California, the Kiseki N.S. (which stands for “new stock”) has been renewed, improved, upgraded, and perfected.

For the full review we refer you to the webpage of Positive Feedback. Click here to read. We hope you enjoy as much as Robert Levi did!

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